Issue link: https://sxsw.uberflip.com/i/646644
49 PLANNING OPS Planning Ops Crew Chiefs: Rod, Louisa, Jose, Justine, Arthur Planning Ops Days of Operation: March 6, 10-19, 2016 Planning Ops Check In: Volunteers who work on this crew will check in at Production Village, located in Exhibit Hall 5. Exhibit Hall 5 is located on the northeast side of the Austin Convention Center, near the corner of 4th and Red River. Planning Ops Volunteer Responsibilities & Duties: As keepers of the Austin Convention Center, it's up to the Planning Ops Volunteer Crew to support the SXSW Planning Staff and mitigate chaos! They distribute publications throughout the building, eliminate unsanctioned or unsightly promotional material, manage crowds, and occasionally ask the problematic man in a gorilla suit to take their ape business elsewhere. Planning Ops volunteers can expect to be responsible for wrapping and maintaining the appearance of the concrete columns that are in and around the ACC, recycling materials, monitoring lines and crowds, restocking magazines, patrolling the distribution and posting of posters and flyers, and reporting odd or problematic behavior in the ACC to the Planning Ops Crew Chiefs. Planning Ops Shift Leaders are typically experienced volunteers who are familiar with the crew's functions. A high-level of self-motivation is necessary, as well as an ability to rally the troops and keep everyone on task. Shift leaders oversee groups out on the floor and help explain tasks to new volunteers. What Else Should Volunteers Know About the Planning Ops Crew: Two important things to remember are that the term ACC means the Austin Convention Center. The most unusual term the crew has is a gondola. Gondolas are large bins that the crew utilizes to roll around and collect the recycling while unwrapping the poles during the last shift. (As exhilarating as unwrapping presents, but on a larger scale!) The Planning Ops crew chiefs are happy to have you on their team! Planning Ops Crew Attire and Reminders: Planning Ops Volunteers should wear their volunteer t-shirt and tasteful bottoms. It is important to wear something comfortable and sensible footwear since the Austin Convention Center is very large and you will be walking around a great deal. The temperature in the Austin Convention Center can fluctuate from cold to hot, so we recommend bringing layers (ex. hoodie, sweater, jacket) if you tend to get cold. If you will be working before you receive your credential (for example, you may be waiting for a music badge, but working during Interactive) you will need to pick up a working volunteer day pass from your crew chief. How to Contact the Planning Ops Crew: If you're going to be late to a shift, then give the Planning Ops Crew Chief on duty a call. The number will be provided closer to the event. If you already know in advance that you will need to miss a shift, then send an email for schedule changes, but please plan in advance to avoid this. The Planning Ops email is sxplanningops@gmail.com. If it's less than 2 hours prior to the start of your shift, first email your crew, then call the Flake Task Force at (512) 404-4623 if you're going to be late or miss the shift.