Issue link: https://sxsw.uberflip.com/i/646644
36 FILM VENUE STAFF (FVS) Film Venue Staff Crew Chiefs: Don, Ginny, Cat, Ernie, Anival, Courtney, Natalie, Erik, Greg, Will, Jennifer, Heather, Javier, Jamie, Trent, Charles Film Venue Staff Days of Operation: March 11 - 19, 2016 Film Venue Staff Check In: Volunteers who work on this crew will check in at their specific venue. All volunteers will be assigned to one specific Film Festival venue. Film Venue Staff Duties/Areas of Responsibility: The role of the Film Venue Staff is to welcome and assist badge holders in getting seated promptly at each venue, and making sure screenings start on time. They do this by being knowledgeable and professional about their jobs, while interacting with the patrons to keep up the excitement of the festival. Volunteers will be assigned duties by the theater manager on duty which will included but not limited to: checking badges, line management, counting attendance and collecting tickets/ passes, ushering in patrons, and monitoring access to the venue. Film Venue Staff Attire and Reminders: FVS Volunteers should wear the SXSW Volunteer t-shirt and tasteful bottoms. Remember, weather in Austin fluctuates, so layering is recommended since you will be working inside and outside the venue. Wear comfortable shoes and socks as you will be standing or walking most of your shift. If you will be working before you receive your credential (for example, you may be waiting for a music badge, but working during Interactive) you will need to pick up a working volunteer day pass from your crew chief. What Else Should Volunteers Know About Film Venue Staff: FVS Volunteers are the face of the SXSW Film Festival and often interact with registrants and filmmakers throughout the festival. Having a positive attitude and customer service skills is a must. We like to have fun, but we are here to work, so leave your phones in your pocket! Also, be aware The Film Festival runs through the entire week of SXSW, music included. How to Contact the Film Venue Staff Crew: Volunteers who work on the Film Venue Staff are asked to first email the crew chiefs if you are going to be late, miss a shift or need other assistance, time permitting. The Film Venue Staff Crew email is sxfilmvenuestaff@gmail.com. If it's less than 2 hours prior to the start of your shift, email your crew, then call the Flake Task Force at (512) 404-4623 if you're going to be late or miss the shift.

