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SXSW 2016 Volunteer Survival Guide

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52 PROMOTIONAL MATERIALS Promotional Materials Crew Chiefs: Eric, Kymberli, Soledad, Eva, Joe, Melissa Promotional Materials Days of Operation: March 9 - 19, 2016 Promotional Materials Check In: Volunteers who work on this crew will  check in at Production Village, located in  Exhibit Hall 5 in the Austin Convention  Center (ACC). Exhibit Hall 5 is located on  the northeast side of the ACC. Promotional  Materials will function at the south end of  the Exhibit Hall. Promotional Materials Volunteer Responsibilities & Duties: The Promotional Materials crew is  responsible for stuffing the promotional  bags for registrants and handing them out.  Volunteers can expect to be on their feet  for quite some time throughout their shift.  This is the case when either filling tote bags  with directories and guides or handing bags  out to excited registrants and volunteers.  Volunteers can expect to work in a fast- paced working environment to keep up  with the rush of attendees expecting their  promotional materials, but they can also  expect almost equal downtime to rest their  feet from the assembly line-like duties that  they will perform. Volunteers are expected  to act as ambassadors of SXSW and treat  everyone involved nicely. What Else Should Volunteers Know About the Promotional Materials Crew: Promotional Materials is an extremely fun  crew to work for. You get to meet many  attendees that come through the line, as  well as cool volunteers who have been  working with the crew for a long time or are  new to the team.  A few terms to know ahead of time: • Queen Mary - four-level rolling cart that is  used to transport bags from the back to  front • Pallet - wooden platform used to stock  filled bags • Pallet Jack - tool used to manually  transport pallets around Promotional Materials Attire and Reminders: Promotional Materials Crew Volunteers should wear their volunteer t-shirt and  tasteful bottoms. Due to the setting of  the crew and the materials that will be  handled, ALL volunteers are asked to wear  closed-toed shoes during their shift. All  other accessories such as gloves will be  provided. The temperature in the Austin  Convention Center can fluctuate from cold  to hot, so we recommend bringing layers  (ex. hoodie, sweater, jacket) if you tend to  get cold and sensible footwear to keep your  feet comfortable throughout your shift.  If you will be working before you receive  your credential (for example, you may be  waiting for a music badge, but working  during Interactive) you will need to pick up a  working volunteer day pass from Volunteer  Central. How to Contact the Promotional Materials Crew: Volunteers will be given each crew chief's  cell number to contact them directly in case  they may be late/miss a shift. Volunteers are  also encouraged to email their crew chiefs  at sxpromo@gmail.com. If it's less than 2  hours prior to the start of your shift, first  email your crew, then call the Flake Task  Force at (512) 404-4623 if you're going to be  late or miss the shift.

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