2018 SXSW Safety Staff & Crew Manager

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3 In an Emergency call 9-1-1 Then, notify the SXSW Communications Center Phone: 512-375-3485 Programmed on SXSW Staff show phones: Comms Center SXSW radio channel: Comms Center Stay safe. • Be alert. If you see something, say something. • You are not a First Responder. Preserve your own safety and welfare. • Be sure to travel in groups; avoid walking alone after dark. • Do not take risks, or put yourself in unnecessary danger. • Be mindful of emergency personnel when evacuating. Make sure to keep all exit paths clear. • When getting dropped off or picked up from downtown, arrange to meet your ride in a highly visible area. • Hearing protection ear plugs are available to staff from SX Supplies in Production Village. Reporting concerns to SXSW about general safety and issues surrounding our events. • SXSW has an email address for reporting concerns around our content. • Alerts can also be reported through the LiveSafe app's Alert SXSW feature. • On site call or radio the Comms Center. REPORTING AN EMERGENCY SITUATION Maintain your personal safety first. Always call 9-1-1 for all emergencies: Police, Fire, EMS. Be prepared to answer questions such as: • The location of the emergency, venue name, and street address (be careful of sponsor venues with temporary names). • The phone number you are calling from. • The nature of the emergency. • Details about the emergency, including if there are weapons involved or descriptions of any persons involved. Further guidance on making 9-1-1 calls can be found at: After calling 9-1-1, notify the SXSW Communications Center. • The last channel on any SXSW radio, labeled as "Comms Center." • SXSW Communications Center number 512-375-3485 THE ROLE OF THE SXSW COMMUNICATIONS CENTER (COMMS CENTER) The SXSW Comms Center functions as a communications hub to support the SXSW Staff and Management in the resolution of non-emergency incidents. If an emergency arises, the Comms Center forms one of SXSW's key points of coordination with the City of Austin's Event Operations Center known as Central Command, where the City of Austin coordinates all public safety agencies during SXSW. Operational Hours: Monday, March 5 th – Wednesday, March 7 th 8am – 8pm Thursday, March 8 th – Saturday, March 17 th 8am until 2:30am (Sunday morning)

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