Issue link: https://sxsw.uberflip.com/i/646644
14 VOLUNTEER CREW INFORMATION ALL-CONFERENCE CREWS All-Conference Crews operate during all days and nights of SXSWeek (March 11 – 20). Some crews will operate during SXSWedu (March 7 – 10) and a few days prior to the start of SXSW, as well as post-event. Volunteers working on All-Conference Crews are accumulating hours to achieve their desired perk. All-Conference Volunteers are limited to two crews, so that volunteers are familiar and knowledgeable with each of their crew's responsibilities. Limiting crews prevents the need for re-training of new volunteers by crew chiefs each day. ALL-CONFERENCE CREW EXPECTATIONS There are over 45 All-Conference Crews that operate during SXSWeek. All-Conference Volunteers can expect to work throughout the ACC as well as the surrounding downtown area. Shift times range from early morning to late night. It is important for All-Conference Volunteers to check their schedules to verify their shift times as they may vary from day to day. Volunteers should always be on time and on task for their scheduled shifts. As with most crews, volunteers will spend a lot of time on their feet and may be exposed to outdoor conditions. Information regarding the operation of each crew is communicated in crew pre- event meetings, or in the Volunteer SXSurvival Guide, as well as onsite at the beginning of each shift. If a volunteer is ever uncomfortable with their assigned task, they should communicate their concern with a crew chief or volunteer coordinator. Detailed All-Conference Crew descriptions can be found on the SXSW Volunteer website, volunteer.sxsw.com. ALL-CONFERENCE CREW CHIEFS & SHIFT LEADERS Crew chiefs are volunteers too. However, they have taken on a leadership role, which requires a huge time commitment and dedication to making SXSW successful. Crew chiefs start working months before the event and continue after the event. Our crew chief motto is "It ain't over til it's over." The crew chief responsibilities include, but are not limited to: • Crew planning with staff members • Recruiting, scheduling and training volunteers • Onsite crew management • Volunteer to staff liaison Crew chiefs are your first line of communication when you need help, have questions, concerns or need assistance with your schedule. If you're not comfortable speaking with a crew chief, you can talk with a volunteer coordinator. Shift leaders are returning volunteers who have demonstrated excellent leadership and communication skills. Shift leaders are chosen by the crew chiefs to assist them during a particular shift. They may help manage volunteer assignments or relieve you for a break. If a crew chief is not available, volunteers can go to shift leaders with any questions or concerns as well. If they cannot assist you, they will find someone who can. THEATER MANAGERS Theater Managers are volunteers with a great amount of responsibility. During the film festival, they are in charge of a specific theater and crew. They ensure that films start on-time, and handle Q & A sessions with filmmakers after the screenings. They assist with filmmakers needs and attend to other issues that may arise. SXSW utilizes two types of volunteers, All-Conference & Music Festival, to assist in the overall production of SXSW.