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SXSW 2016 Volunteer Survival Guide

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14 VOLUNTEER CREW INFORMATION ALL-CONFERENCE CREWS All-Conference Crews operate during all days and  nights of SXSWeek (March 11 – 20). Some crews  will operate during SXSWedu (March 7 – 10) and  a few days prior to the start of SXSW, as well as  post-event.  Volunteers working on All-Conference Crews  are accumulating hours to achieve their desired  perk. All-Conference Volunteers are limited  to two crews, so that volunteers are familiar  and knowledgeable with each of their crew's  responsibilities. Limiting crews prevents the need  for re-training of new volunteers by crew chiefs  each day. ALL-CONFERENCE CREW EXPECTATIONS There are over 45 All-Conference Crews  that operate during SXSWeek. All-Conference  Volunteers can expect to work throughout the  ACC as well as the surrounding downtown  area. Shift times range from early morning to  late night. It is important for All-Conference  Volunteers to check their schedules to verify their  shift times as they may vary from day to day.  Volunteers should always be on time and on task  for their scheduled shifts.  As with most crews, volunteers will spend a lot of  time on their feet and may be exposed to outdoor  conditions. Information regarding the operation  of each crew is communicated in crew pre- event meetings, or in the Volunteer SXSurvival  Guide, as well as onsite at the beginning of each  shift. If a volunteer is ever uncomfortable with  their assigned task, they should communicate  their concern with a crew chief or volunteer  coordinator. Detailed All-Conference Crew  descriptions can be found on the SXSW  Volunteer website, volunteer.sxsw.com.  ALL-CONFERENCE CREW CHIEFS & SHIFT LEADERS Crew chiefs are volunteers too. However, they  have taken on a leadership role, which requires a  huge time commitment and dedication to making  SXSW successful. Crew chiefs start working  months before the event and continue after the  event. Our crew chief motto is "It ain't over til it's  over." The crew chief responsibilities include, but  are not limited to: • Crew planning with staff members • Recruiting, scheduling and training volunteers • Onsite crew management • Volunteer to staff liaison Crew chiefs are your first line of communication  when you need help, have questions, concerns or  need assistance with your schedule. If you're not  comfortable speaking with a crew chief, you can  talk with a volunteer coordinator. Shift leaders are returning volunteers who  have demonstrated excellent leadership and  communication skills. Shift leaders are chosen  by the crew chiefs to assist them during a  particular shift. They may help manage volunteer  assignments or relieve you for a break. If a crew  chief is not available, volunteers can go to shift  leaders with any questions or concerns as well.  If they cannot assist you, they will find someone  who can. THEATER MANAGERS Theater Managers are volunteers with a great  amount of responsibility. During the film festival,  they are in charge of a specific theater and  crew. They ensure that films start on-time, and  handle Q & A sessions with filmmakers after the  screenings. They assist with filmmakers needs  and attend to other issues that may arise. SXSW utilizes two types of volunteers, All-Conference & Music Festival, to assist in the  overall production of SXSW.

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