Issue link: https://sxsw.uberflip.com/i/646644
69 QUESTIONS? ANSWERS. Q: WHY DO VOLUNTEERS HAVE TO ATTEND MEETINGS? A: Volunteers will watch a video that will provide general information about what it's like to be a SXSW Volunteer and what volunteers can expect while working on their crews. In addition, there will be an overview of the Austin Convention Center (ACC) and other SXSW official venues. Q: WHY DOES SXSW NOT PROVIDE PARKING FOR VOLUNTEERS? A: There is an upside and a downside to living in a great city such as Austin. The upside is that it's awesome. The downside is that urban development, especially in the immediate downtown area, has wiped out a lot of the surface lots and other parking areas that we were accustomed to using in years past. We are going to continue to work on a solution, but until we can come up with an affordable and reasonable plan, the best solution is to utilize public transportation, carpool, bike or arrive super early to find those coveted parking spots. Be sure to check out the Capital Metro schedules during SXSW as they tend to extend their service to accommodate the late hours of the festivals. You can always pay in the lots as well, but that is entirely up to you. SXSW employees have to pay to park too. Most of us leave our cars at home and find other ways downtown. Many of the businesses downtown including hotels, restaurants, bars and parking companies count on charging parking fees as part of their money-making plans during SXSW. Few would be willing to work out discounted parking for such a large amount of people when the potential loss of revenue is so great. Q: WHY DO WE HAVE TO WEAR THE VOLUNTEER T-SHIRT? A: We ask volunteers to wear the volunteer t-shirts while on shift, so that you are easily identifiable to registrants, staff and others looking for assistance. The volunteer shirt says you are approachable and knowledgeable, and that you can help them regardless of if you know the answer or not. The volunteer t-shirts are sponsored. The company logo that is listed on the back of the shirt is actually the company that paid for the production of the t-shirt. They spent a lot of scratch to get close to 8,000 shirts printed, so it's reasonable that they want to see people wearing them. Also, PLEASE do not modify these shirts in any way until after the event (no cutting, enhancing or changing in any other way from the original design). On the flip side, you should NOT wear your t-shirt when you are NOT on shift. This also applies if you have access to the trade show. You do not want to be hassled while you are trying to have fun, nor do you want to give an unfavorable image of volunteers if you are seen partying in your shirt rather than working. Those around you will not know that you are not on shift. At the very least, turn your shirt inside out. One last note: The volunteer t-shirt alone is not a credential. It does not give you access and you must have the appropriate credential for the area you are trying to enter. Q: WHY AM I NOT ALLOWED TO EXCHANGE MY T-SHIRTS FOR A DIFFERENT SIZE? A: You will only be issued shirts in the size that you request in your online registration. The shirt size field in the volunteer database will be locked when the t-shirt order is placed in late February. Due to the large order, we must have an accurate count of each size with little room for error.